RESUME_LOG

IT Manager

Parkway Pharmacy

December 2025 – Present

Overseeing technological infrastructure to ensure seamless operations. Managing computer systems, security, and reliability. Supervising ticketing systems and coordinating IT support. Administering access controls and business platforms including GoTo, NetSuite, Zenful, and Converge. Managing Google Workspace user access and security.

Department Store Manager

Sport Chek

January 2023 – September 2024

Driving business growth and enhancing customer experience. Strategic planning, team coaching, and sales performance management. Developing sales/marketing initiatives and analyzing performance metrics. Fostering product knowledge and operational excellence.

Assistant Store Manager

Le Creuset

October 2021 – January 2023

Building strong client relationships and ensuring satisfaction. Conducting business reviews and strategic planning. Collaborating with operations for timely product delivery. Analyzing sales data and providing financial reports to senior management.

Key Holder/ Store Supervisor

Sherwin Williams Paints

February 2021 – October 2021

Assisting customers and identifying needs. Providing product knowledge and usage instructions. Seeking sales opportunities and generating leads. Collaborative problem-solving and team skill development.

Field Market Representative

Kognitive Marketing

November 2019 – February 2021

Direct sales and customer engagement. Identifying customer needs and presenting solutions. Generating leads and maintaining customer contact. Team collaboration and performance tracking.

Bachelor of Arts

Major in Economics, Minor in Computer Science

University of Manitoba

2021 - 2024

"Equipped with analytical frameworks and technical foundations. Focusing on the intersection of economic theory and computational systems."